Impala offers multiple job roles for professionals in documentation, design, and publishing. This guide is for those exploring jobs at TFG and explains the full process of applying here.
You'll find key details on role descriptions, locations, and estimated pay. Follow the instructions below to prepare and apply successfully.
Understand the Application Process
Impala has a straightforward hiring system. You need to send your application to the official HR email.
Where to Send Your Application?
All applications must be sent to hr@impala-tech.com. This is the direct line to the recruitment team.
Include your resume, relevant work samples, and specify the job title in your subject line. For example: "Application: Graphic Designer / Technical Illustrator – USA."
What to Include in Your Resume?
Keep your resume simple and relevant to the role. Highlight your skills, tool proficiency, and prior experience in technical documentation or design.
If you're applying for editorial roles, attach writing or editing samples. For designers, include a strong visual portfolio.
Available Positions, Definitions, and Salary Guide
The company is hiring for multiple roles across U.S. cities. Here's a breakdown of the job descriptions and pay estimates.
Junior Technical Editor – New York
This role involves editing manuals, internal documents, and client-facing content. Candidates must have a good eye for detail and experience with editing tools.
A degree in English, Communications, or related fields is preferred. Estimated wage: $3,500 – $4,500 per month.
Layout Designer and DTP Expert – Dallas
This role focuses on document formatting and design for publishing. You must be skilled in Adobe InDesign, Illustrator, and PDF workflows.
Strong layout sense and document consistency are key. Calculated salary: $3,200 – $4,000 per month.
Senior Technical Editor – Chicago
This is a leadership role in the documentation team. You’ll review outputs, train junior editors, and maintain content standards.
You must have at least 4 years of experience in technical writing. Estimated earnings: $4,800 – $6,000 per month.
Graphic Designer / Technical Illustrator – San Francisco
This position handles visual content, such as diagrams and illustrations, for manuals. Candidates must present a strong portfolio in technical design.
Experience with digital drawing tools and product illustration is needed. Estimated salary: $4,000 – $5,500 per month.
Product/Service Development Manager – Remote USA
This is a strategic role in the publishing and localization team. You’ll manage service rollouts and coordinate with cross-functional teams.
A background in content development and leadership is essential. Estimated compensation: $5,500 – $7,000 per month.
Roles by Location
You’ll find different roles based on the city. Below is a breakdown by region.
USA-Based roles:
- Junior Technical Editor – New York
- Layout Designer and DTP Expert – Dallas
- Senior Technical Editor – Chicago
- Graphic Designer / Technical Illustrator – San Francisco
- Product/Service Development Manager – Remote
These positions are within the Technical Documentation Team and Publishing Division. They support U.S. clients and large-scale product documentation projects.
What You’ll Need to Succeed?
To get hired, you must match the role's core skills. Each position demands specific tools and experience.
Technical skills:
- Editors: strong grammar, style guides, CMS familiarity
- Designers: Adobe Suite (Illustrator, InDesign, Photoshop)
- Managers: documentation workflows, cross-team collaboration
Work Samples and Communication
Recruiters prioritize candidates who include samples. Clear communication, organized layouts, and attention to detail make a difference. Always write a short but specific cover note in your email.
Job Benefits and Work Environment
Every job comes with some form of benefit. These are often based on location and contract type.
Common Perks You Might Get
Impala is known for offering clear paths for career growth. Here are common benefits you may receive:
- Health insurance and dental coverage
- Paid leaves, federal holidays, and personal days
- Remote or hybrid work options
- Technical training, licensing, and certification programs
- Team support in a diverse, U.S.-based work culture
Interview and Onboarding Steps
Expect 1–2 rounds of interviews. Some roles may require a short assessment.
What Happens in the Interview?
You’ll speak with the team lead or hiring manager. Questions are based on past experience, portfolio, and technical skills. You may also get a timed test (an editing task or a design project).
What Happens After You’re Hired?
New hires go through onboarding in the first week. You'll be trained on the internal tools and documentation processes. You’ll receive starter templates, access credentials, and work expectations.
Tips to Stand Out as an Applicant
Here’s how you can increase your chances of getting hired. These tips apply across all roles.
Tailor Your Application
Customize your resume for the exact job. Match your past experience with the job duties. Use language found in the job description. Keep it readable and up to date.
Highlight Tools You Use
Mention editing tools, design platforms, and CMS experience. List certifications, if any. If you’ve used systems like Pergamon CMS or similar ones, include them clearly.
Stay Professional
Your email and communication style matter. Avoid informal language. Always check grammar and clarity before sending anything to the company.
Alternate Roles Within the Same Team
Some roles share responsibilities or lead to internal promotions. Below are examples of such pairings.
Junior to Senior Technical Editor
You may begin with small editing tasks and scale to full manuals. After a year or two, you can take on leadership or review roles.
Designer to Illustrator
Start with formatting and move into custom technical drawing. Having multiple design skills increases your value.
Manager to Localization Lead
Once you’ve managed a few product launches, you may shift into a localization strategy. This opens up roles tied to regional expansion.
A Practical Guide Worth Sharing
Knowing how to apply helps you make smarter choices. If you're exploring jobs at TFG, Impala offers clear roles with well-defined duties.
With salaries and tasks transparent, applicants can plan ahead. Apply with focus, and you may secure a strong, skills-based role at a growing U.S. company.
